Hoxworth

Customer Service

Welcome to Hoxworth Blood Center!

We hope you find the answers you need to assist you through your donation experience. If you still have questions or concerns, please reach out to the donor experience team who can best serve you. We thank you for joining us in our mission of Saving Lives Close to Home throughout the Tri-State community! It’s our pleasure to serve you!

With Gratitude,

Lisa Cowden, Customer Experience Manager
Phone: (513) 558-1289
Email: lisa.cowden@uc.edu

How May We Help You?

General Questions and Feedback

Lisa Cowden, Customer Experience Manager
Hoxworth Blood Center
3130 Highland Ave.
Cincinnati, Ohio 45267-0055

Phone: (513) 558-1289, Monday – Friday, 8 a.m. – 5 p.m.
After hours: Your call will be returned by the next business day.

Email: lisa.cowden@uc.edu


Reserve Your Donation Appointment

Donor Services Appointment Center
Hoxworth Blood Center
3130 Highland Ave.
Cincinnati, Ohio 45267-0055

Phone: (513) 451-0910
To schedule online, please log in to our donor portal. 

Please contact our Donor Services Appointment Center to cancel or reschedule your donation reservation. 


Medical Concerns or Questions

If after your donation, you feel that your blood should not be given to a patient, or if you experience signs or symptoms of illness, call:

Medical Services Team
Phone: (513) 558-1304


Helpful Links


Hospital Customer Service

Access our Online Hospital Ordering System to find out about educational opportunities and to access forms.