Premier Donor Club FAQ
What is the Premier Donor Club?
The Premier Donor Club (PDC) is Hoxworth Blood Center's program to recognize donation frequency and motivate donors to respond to special-needs requests. Beginning January 1, 2020, a new iteration of the PDC went into effect, and whole blood and red cell donors began accumulating an award value of up to $60 to be used in the online donor store. Platelet and plasma donors began accumulating an award value of up to a value of $425 per calendar year.
Donors will need to ensure that Hoxworth has an updated email address on file in order to receive their rewards. You can update your email in our system at your next donation, by calling 513-451-0910, or by creating an online portal account.
Donors do not need to have a portal account to receive rewards, but we recommend creating one to check past appointments, schedule donations, and see test results. To create an account, please visit https://donateblood.uc.edu/donor/auth/signin and click the text that says “Create One Now” under the Log In button.
How does the Premier Donor Club work?
Donors accumulate an award value based on their donation platform and frequency of donation. They will receive a link via email to redeem for an e-gift card within 7-10 business days.
This rewards program offers a broad selection of incentive items, including over 70+ national brands which can be redeemed online. Donors will need to have an updated email in our system to receive their rewards.
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Donors will have 90 days to redeem their rewards via the link that arrives through their email. This link to redeem your rewards will expire after 90 days; however, expiration dates of the gift cards that you receive will depend on the individual retailer.
Is a donor automatically enrolled in the Premier Donor Club?
Yes. Donors will need to have an updated email address with Hoxworth to receive their rewards. To update your email address, call Hoxworth at 513-451-0910 or log in to your donor portal.
NOTE: In September of 2019, we launched a new donor portal system. Even if you had an account in our old system, you will need to create a new donor account. Please visit https://donateblood.uc.edu/donor/auth/signin and click the text that says “Create One Now” under the Log In button.
What gift cards are available?
Donors can redeem their rewards for more than 75 national brands, including movie theaters, retail stores, restaurants, and online retailers. You can even split your reward amount between a number of different gift cards!
How soon after a donation can I expect to receive my reward?
Once a donor has earned a reward, they will be notified via email within 7-10 days and receive a link to the online rewards catalogue. This link will expire in 90 days, so please redeem your reward as soon as possible.
How many rewards can I earn?
Red cell and whole blood donors can earn up to $60 in a calendar year. Platelet donors can earn up to $425 in a calendar year. Accumulation of your rewards restarts every January 1.
What if I donate different products?
You will still earn rewards based on how often you donate on each platform (whole blood, red cell, platelets). For instance, if you donate whole blood twice, then platelets three times, you’ll receive a $25 reward for your platelet donations and be one whole blood donation away from a $20 Whole Blood Reward. You will not be able to combine the platforms.
Plasma and white cell donations will be counted towards the platelet rewards.
Do rewards expire?
Once you earn a reward, you will receive an email link to the rewards catalogue. This link will expire after 90 days. If you haven’t chosen your reward before then, you cannot get into the catalogue to do so. Once you choose a reward, you will be sent a new link to your actual e-card. Expiration dates of the gift cards that you receive will depend on the individual retailer.
Will donors receive rewards for donations made before the launch of the new Premier Donor Club?
No. Rewards are earned only for donations made after the launch of the new Premier Donor Club on January 1, 2020. You can redeem your points earned prior to January 1, 2020 by March 31, 2020 within the donor portal. All points earned prior to January 1 will expire April 1, 2020.
What happens to the points I earned in the old Premier Donor Club?
The points from the older version of the Premier Donor Club expired on April 1, 2020.
Who should I contact if I have questions about my rewards?
If you have questions about the PDC or about your reward, you can call our team at 513-451-0910. Please have your name, telephone number and Donor ID number ready.